
Telstra boss says mobile networks ‘are not infallible’ as committee focuses on profits
Josh Taylor
Telstra chief executive Vicki Brady said in response to a question from Labor senator Helen Polley at the Senate hearing into last week’s outage on whether Australians should accept mobile network outages as part of life by stating:
Networks and environments like a mobile network [are] complex and it’s evolving any sort of complex technology environment. And certainly networks are not infallible, but our job is to make sure we are taking the actions and we are taking those steps that will mitigate as best we can.
I would love to be able to sit here and say there will be zero outages.
The reality of a complex network environment with fast evolving technology, you just can’t.
No telco around the world could guarantee that. But absolutely, we accept here that, it wasn’t good enough. Our controls and our processes definitely let us down. And that impacted a lot of people, and we are deeply sorry for that.
Key events

Lisa Cox
Ex-chief scientist: Singleton coalmine expansion would make meeting NSW emissions target ‘51% more difficult’ in 2030
Continuing with former Australian chief scientist Penny Sackett’s evidence to the NSW Independent Planning Commission, Sackett told the hearing NSW was already on track to overshoot its legislated 2030 and 2035 emissions reduction targets by about 7.5Mt.
She said the direct – or scope 1 – emissions from the proposed extension of the Hunter Valley Operations mine in Singleton “would make meeting New South Wales’ target 51% more difficult in 2030 and 68% more difficult in 2035” by adding a further 4Mt of emissions to the projected overshoot – increasing the need to make up for the emissions elsewhere in the economy.
Sackett said also the project’s total emissions would negate the climate benefits of meeting Australia’s national targets out to 2035.
She told the hearing her analysis excluded carbon offsets – which HVO has said it plans to use to reduce its emissions – because she did not think they reduced greenhouse gas emissions.
Late last year, the NSW Net Zero Commission warned the Minns government could no longer approve coalmine expansions because they were incompatible with the state’s legislated emissions targets.
Guardian Australia has sought comment from the NSW government and Hunter Valley Operations.

Lisa Cox
Ex-chief scientist warns giant NSW coal expansion would derail Minns government’s emissions targets
A former Australian chief scientist says a massive coal extension proposed in New South Wales would produce so much carbon pollution it would make it significantly more difficult for the Minns government to meet its legislated emissions reduction targets out to 2035.
Penny Sackett, who served as Australia’s chief scientist from 2008 to 2011, appeared before the NSW Independent Planning Commission (IPC) this morning on behalf of the anti-coal mining group Lock the Gate Alliance.
The commission is considering a proposal from Yancoal and Glencore to extend open-cut mining at their Hunter Valley Operations joint venture in Singleton by 19 years to 2045. The project would produce an additional 430m tonnes of coal and about 800m tonnes of emissions – most when the coal is sold and burnt overseas.
The coalmine would be the largest in NSW based on the amount of coal produced.
In her evidence to the commission, Sackett challenged an assessment of the project by the NSW department of planning. She said:
The departmental assessment says that HV operations has voluntarily committed to the reduction of emissions in line with the legislated New South Wales government targets, and I’d like to explain to you why that is not true.

Tom McIlroy
Hanson ‘promoting false, racist and divisive stereotypes’: Acoss chief
The Australian Council of Social Service boss, Cassandra Goldie, has criticised Pauline Hanson’s comments in a podcast with the British far-right activist Tommy Robinson on Friday.
As we reported earlier, the One Nation leader accused Muslim communities, without evidence, of rorting the national disability insurance scheme and lamented the end of the White Australia policy half a century ago. In a statement, Goldie said:
There is no place in public debate for spreading fear, stoking division, and promoting false, racist and divisive stereotypes.
ACOSS stands today in solidarity with all people who are being targeted, including people who are Muslim and of all faiths, people who are migrants, refugees and people seeking asylum.
She said households facing cost-of-living pressures deserve real, compassionate solutions, “not hate-fuelled rhetoric designed to invoke fear and fracture our society”.
Political leaders must set a standard of decency and use words that build solidarity, not division.
Racism won’t help build affordable homes, improve services or lift people out of poverty, but it will fuel fear and anger, undermining our work of creating a fairer country for everyone.

Luca Ittimani
Gina Rinehart’s estimated A$700m profit from SpaceX IPO all but wiped out as stock price dips
Gina Rinehart is among thousands of Australians who have lost money on Elon Musk’s SpaceX, as the tech company’s share price crashes back to earth.
SpaceX shares closed below their debut price of US$135 a share during trading on Thursday, at $131.11.
Rinehart’s company, Hancock Prospecting, took a stake in SpaceX at its initial public offering (IPO), the biggest debut in stock market history, which briefly made Musk the world’s first trillionaire. Musk’s fortune has fallen to US$838bn as of Thursday, according to Forbes.
Tony Sycamore, market analyst at IG Australia, said Rinehart would not be worried by her lost profits.
You’re looking to invest in SpaceX for the long term, you’re backing the man … She knows Elon personally.
Read more here:
Former NSW MP Daryl Maguire found guilty of visa fraud conspiracy
Disgraced former politician Daryl Maguire’s insistence he knew nothing of a conspiracy to create false visa applications for Chinese nationals has been rejected by a jury, AAP reports.
Maguire, the 67-year-old former member for Wagga Wagga, was found guilty in the Downing Centre district court on Friday of conspiring to create the bogus applications for 10 Chinese nationals purporting to employ them at businesses in the NSW Riverina region.
As a result of the verdict, it can be revealed Maguire’s conviction and subsequent jail sentence from a previous corruption probe were wiped on appeal in the lead-up to the visa trial.
Maguire, whose clandestine relationship with then-premier Gladys Berejiklian triggered her exit from politics, was convicted of misleading a corruption probe about potential profits from a major property deal.
Judge Justin Smith in March upheld Maguire’s appeal, quashing his conviction and ordering the charge be dismissed.
The crown had alleged Maguire misled the Independent Commission Against Corruption about his dealings with former Sydney councillor Michael Hawatt on a potential property development, in which Maguire could have received about $720,000 in commission.
The corruption probe, including recorded phone calls discussing the development, triggered Maguire’s retirement from parliament in 2018.
More cases of bird flu found in WA
A petrel found at WA’s Parry beach and another bird found at Seabird, north of Perth, have received presumed positive results for H5 bird flu.
This means there have been 17 confirmed or presumed positive detections of the deadly bird flu strain in Australia.
All cases were in individual wild seabirds found in coastal locations.
So far, there is no evidence of any mass mortality events and there are no detections in poultry or in the agricultural production system, the Australian chief veterinary officer, Dr Beth Cookson, said.
Majority of outage-hit Telstra customers to be compensated in credit
The Telstra CEO, Vicki Brady, said the company is in the early stages of working through compensation.
Asked if customers would be repaid in credit or cash, she said it would vary.
I would expect a majority of customers will be in credit, but that will vary depending on some of the organisations we’re engaging with.
Brady said credit to customers’ Telstra bills were the most effective and quickest way to process compensation.
But Greens senator Sarah Hanson-Young said that may not be enough:
I just don’t know how much people will want credit if they can’t rely on their phone.
Telstra has received about 8,000 claims from roughly 9 million customers who had been affected.
About $100,000 have been paid out in compensation credits so far, the telco confirmed.

Josh Taylor
More on the previous Telstra post.
The chair of the committee, Greens senator Sarah Hanson Young said Telstra reported 3641 outages in 2024 and 5221 in 2025, while banking a profit in 2025 $2.3 bn – a 31% increase on the previous financial year.
Brady said the number of minutes a customer’s phone is out is down 91% from the previous year, and the time to restore an outage is down 22%, so the company’s network resilience is improving, despite the volume of outages going up.
Hanson Young said Telstra had been “pretty smug” in an earlier hearing about the Optus 2025 outage, stating it was an “Optus problem”.
Well, I’m sorry, today we see it’s not an Optus problem. It’s also a Telstra problem. So when you banking huge increases in profit there are more outages, less reliability for people to access and use their mobile phone.
I just don’t think it’s, I don’t think it washes to go around telling people that your system is resilient. It’s clearly not.
Telstra boss says mobile networks ‘are not infallible’ as committee focuses on profits

Josh Taylor
Telstra chief executive Vicki Brady said in response to a question from Labor senator Helen Polley at the Senate hearing into last week’s outage on whether Australians should accept mobile network outages as part of life by stating:
Networks and environments like a mobile network [are] complex and it’s evolving any sort of complex technology environment. And certainly networks are not infallible, but our job is to make sure we are taking the actions and we are taking those steps that will mitigate as best we can.
I would love to be able to sit here and say there will be zero outages.
The reality of a complex network environment with fast evolving technology, you just can’t.
No telco around the world could guarantee that. But absolutely, we accept here that, it wasn’t good enough. Our controls and our processes definitely let us down. And that impacted a lot of people, and we are deeply sorry for that.

Luca Ittimani
KPMG board member resigns after Westpac asks for her audit removal
A KPMG board member involved in the audit leaks scandal has resigned from the firm after Westpac asked her to “step aside” from its audit.
Kim Lawry, lead partner on the big bank’s audit, has quit the board today and will retire from KPMG after a “smooth transition” of her work, a firm’s spokesperson said. “We thank Kim for her 30 years of service at KPMG,” they added.
A Westpac spokesperson said Lawry would be replaced as lead partner on its audit by Brendan Twining, KPMG’s current lead engagement partner. They said:
To ensure there is no distraction from the delivery of Westpac’s FY26 audit, Westpac, in consultation with KPMG, asked Lead Audit Partner Kim Lawry to step aside from the Westpac audit engagement.
We thank Kim for her commitment and contribution to ensuring a smooth transition over the past two years and welcome Brendan to the role.
A parliamentary inquiry has heard Lawry was involved in confidential Lendlease information being leaked to staff applying for lucrative audit contracts at Westpac. KPMG fined her $19,000 for her involvement.
It’s the sixth KPMG resignation over the scandal, after the chair, CEO, head of audit and two other partners involved in the Lendlease/Westpac leak. The firm is reportedly weighing hundreds of job cuts but its spokesperson did not respond to questions.
Westpac has lost a board member, Peter Nash, a former KPMG chair who stepped down over scrutiny of his former firm winning Westpac’s audit contract. A whistleblower has alleged the tender was “structurally compromised” but Westpac has said it was “carefully governed”.
Telstra outage hit ‘approximately 45%’ of calls and data, CEO tells Senate inquiry
Telstra’s chief executive, Vicki Brady, has revealed further details about the impact of the company’s recent outage to a Senate inquiry. Brady said the initial issue affected almost half of all calls and data sessions on the telco’s mobile network.
By 10am, most calls and data services were working correctly, and by 4pm, the initial issue we had identified had been addressed.
At its peak, this initial issue impacted approximately 45% of all calls and data sessions on our mobile network.
In these identified cases, callers received an error message, and the phone may have attempted to connect to an alternative mobile network.
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