Uttarakhand State Agency for Public Service to strengthen Right to Service: Chief Minister | Doonited.India

March 26, 2019

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Uttarakhand State Agency for Public Service to strengthen Right to Service: Chief Minister

Uttarakhand State Agency for Public Service to strengthen Right to Service: Chief Minister
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  • First general meeting of Uttarakhand State Agency for Public Service held under the chairmanship of Chief Minister Trivendra Singh Rawat
  • Public grievance redressal mechanism to be made effective with Information Technology

Constituted for quick redressal of the complaints of general public, the first general meeting of Uttarakhand State Agency for Public Service (UKSAPS) was presided over by the Chief Minister Trivendra Singh Rawat, in which Chief Minister discussed the role of agency with the officers. The meeting was held at Chief Minister’s Residence. Chief Minister also released the logo of  “Uttarakhand State Agency for Public Service” (UKSAPS).


Chief Minister said that the Uttarakhand State Agency for Public Service will get further strengthen the Right to Service. This will help in creating good work culture, providing good governance, transparency in the work, strengthening e-governance, providing services to the public on time. He said that the satisfaction of complainants is supreme. The basic objective of establishing the agency is to simplify the government services in the state and to provide them to the public in a people friendly manner.

Chief Minister said that the works of the agency can be made more effective with the help of IT department. The Chief Minister’s Helpline (CM Helpline) 1905 will be launched to resolve the complaints of the common man. For this, 50 seat call centers will be set up by Uttarakhand State Agency for Public Service through outsourcing.

Work of CM Dashboard will also be assigned to UKSAPS. Uttarakhand State Agency for Public Service will provide services of various departments of the State Government to the general public through the Common Service Center (CSC). The work of the nodal agency of e-district project in the state will also be done by Uttarakhand State Agency for Public Service. Chief Minister will honour officers/employees doing commendable job every month.

Uttarakhand State Agency for Public Service will be constituted under the Societies Registration Act 1860. The headquarters of the agency will be in Dehradun.

On this occasion, Member of the Executive Committee of Uttarakhand Public Service Agency, Chief Secretary Utpal Kumar Singh, Additional Chief Secretary Radha Raturi, Secretary IT RK Sudhanshu, Secretary Finance Representative Additional Secretary Bhupesh Tiwari were present.

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