July 31, 2021

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Google India has started testing a new feature, will help people find hospital

Google India has started testing a new feature, will help people find hospital

In order to find hospitals for patients amid pandemic, tech giant Google India has started testing a new feature in Maps using the Q&A function which will further enable people to ask questions about and share local information on the availability of beds and medical oxygen in select locations. Google said that this will be user-generated content and verification of accuracy and freshness of the information is needed before trusting and acting on it.

Besides that, Google India has started sharing locations of over 23,000 vaccination centres on Google Search and Maps in English and eight Indian languages, which includes Hindi, Tamil, Telugu, Malayalam, Kannada, Marathi, Gujarati and Bengali.

“…We’re testing a new feature using the Q&A function in Maps that enables people to ask about and share local information on the availability of beds and medical oxygen in select locations. As this will be user generated content and not provided by authorised sources, it may be required to verify the accuracy and freshness of the information before utilizing it,” it said.

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As India reels under the impact of the second wave, hospitals in several states are reeling under a shortage of medical oxygen and beds. Social media timelines are filled with SOS calls with people looking for oxygen cylinders, hospital beds, plasma donors, and ventilators.

Google said its teams are focused on three priority areas – ensuring people can access the latest and most authoritative information; amplifying vital safety and vaccination messages; and providing financial backing for affected communities, health authorities and other organisations.

Searches on the COVID-19 vaccine display key information around side effects, effectiveness, and registration details, while treatment-related queries surface guidance from ministry resources. On YouTube it is surfacing authoritative information in a set of playlists, about vaccines, preventing the spread of COVID-19, and facts from experts on COVID-19 care.

In addition to showing 2,500 testing centers on Search and Maps, Google is now sharing the locations of over 23,000 vaccination centres nationwide, in English and eight Indian languages, it said. “And we’re continuing to work closely with the Ministry of Health and Family Welfare to make more vaccination center information available to users throughout India…We’re using our channels to help extend the reach of health information campaigns,” it added.

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The company said it has been running an internal donation campaign to raise funds for non-profit organisations, including GiveIndia, Charities Aid Foundation India, GOONJ, and United Way of Mumbai.

This campaign has raised over USD 4.6 million (Rs 33 crore) to date and continues to generate much-needed support for relief efforts. Google has also rolled out a COVID Aid campaign on Google Pay, wherein people can donate to non-profit organisations like GiveIndia, Charities Aid Foundation, Goonj, Save the Children, Seeds, UNICEF India (National NGOs), and United Way towards COVID relief work.

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